Frequently Asked
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We have 24 hours cancellation policy.
We recognize that unforeseen circumstances may arise; however, if you need to cancel or reschedule your appointment, we kindly request 24 hours’ notice.
Cancellations with less than 24 hours’ notice will be charged 100% of the service cost. No-shows will be charged the full service amount.
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Yes, we offer mobile/in-home services subject to staff availability. Please schedule your home visit in advance and inquire about adjusted pricing.
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You can easily book by calling us at (212)-410-0089, or via email at contact@dorothysdayspa.com. We highly recommend booking in advance to secure your preferred date and time.
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We kindly ask that you arrive 10 to 15 minutes prior to your scheduled time. This allows you enough time to check in, change comfortably, and fill out a brief consultation form if it is your first visit.
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Yes. Certain medical conditions, skin infections, recent sun exposure, pregnancy, or specific medications may limit your treatment options. Before your session begins, your specialist will conduct a thorough consultation to ensure your complete safety.
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Absolutely! We offer specialized, safe, and nurturing massages and facials tailored for expectant mothers (usually after the first trimester) and nursing moms. Please let us know your status when booking so we can guide you to the perfect option.
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We partner exclusively with world-renowned, medical-grade, and luxury brands, including Biologique Recherche. The premium products used during your treatment are also available for purchase to maintain your results at home.
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Yes! We offer elegantly designed gift vouchers for specific treatments or custom monetary values. You can purchase them directly at our reception.
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Whether it’s a milestone birthday or a pre-wedding bridal bash, Dorothy’s Day Spa offers unique, customizable group experiences designed for the ultimate relaxation and fun. Gather your loved ones for a truly memorable spa day, tailored to your exact needs and desires.